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  • Maine's Dept. of Labor Rapid Response team to help laid off workers of Barclays call center

    By Ramona du Houx

    Barclaycard US, operated by UK-based Barclays bank, in Wilton, Maine announced on January 8, 2019 that they will be closing operations in Wilton, Maine.

    On March 31, 227 workers at the call center in Wilton will be laid off.  Governor Janet Mills directed the Department of Labor to use all available resources to support the employees, their families, and the Wilton community. 

    Under the direction of Mills and the Acting Commissioner of the Department of Labor (DOL), the rapid response team will be deployed to the area.

    “This is deeply disappointing news that will have a profound impact on the community, the employees and their families,” said Governor Mills. “We will marshal the resources of the Department of Labor and other government agencies to support the employees, their families, and the community, beginning by deploying a rapid response team to meet with the employees to provide reemployment services and help evaluate their health insurance and severance options.”

    Back in 2008 Barclays announced  they were going to open the call center and would create 200 jobs. As of July, Barclaycard US employed up to 500 employees at the Wilton call center. (photo taken by Ramona du Houx in 2008 with the CEO of Barclays announcing the opening of the center)

    “The Department of Labor will help these employees seek every possible benefit to which they are entitled to help support their families while they seek new employment and will identify additional services the greater Franklin County can offer in partnership with the Department,” said Laura Fortman, Acting Commissioner of the Department of Labor and former DOL Commisioner during the Baldacci administration.

    “Wilton is a beautiful lakeside community, a great place to live and raise a family, and already has a willing and productive work force,” Governor Mills added. “I am confident other employers will see this change as an opportunity and will power their businesses with the hard workers of Franklin County.”

    Barclaycard opened in Wilton with 50 employees. Jobs at the time started at $26,000 annually with full health, dental and retirement benefits.